Data Center Technician

$49,920 - $56,160/Yr

Sira Consulting - Altoona, IA

Full-time

Altoona, IA

Professional, Scientific, and Technical Services

About the position

The Data Center Technician role involves providing hands-on support and expertise for network infrastructure within a data center environment. The technician will troubleshoot various network components, perform physical replacements, and ensure the smooth operation of network services while collaborating with cross-functional teams.

Responsibilities

• Physically troubleshoot various network components in network infrastructure including routers, switches, console servers, and optical transport equipment.
• Provide onsite network support and expertise for all teams on the local data center, acting as a liaison for remote networking teams.
• Physically replace optics, line cards, supervisor cards, and chassis hardware.
• Troubleshoot network link, device, and configuration issues, isolating and fixing problems.
• Create new RMA requests through OEM vendors for replacement devices and obtain technical assistance when troubleshooting devices.
• Track, maintain, and update asset inventory of defective and replacement parts.
• Trace and isolate cables through patch panels.
• Test and clean fiber optic cables and optical interfaces.
• Schedule and perform network maintenance, repair, and upgrade tasks while minimizing impact on the production network.
• Use internal automation software, tools, and scripts to configure, monitor, and repair network equipment.
• Work with cross-functional teams, including facilities, cabling, and server teams.
• Perform queue management for alarms, tasks, and incidents and participate in ongoing deployment projects.
• Conduct physical audits of inventory and update the asset inventory database.

Requirements

• 3-6 years of IT network experience.
• Strong working knowledge of Linux OS, CLI navigation, JUNOS, Cisco IOS, and bash.
• Experience with Juniper Enterprise, Cisco, and Service Provider network hardware platforms and architectures, including data center switching platforms.
• Strong working knowledge of routing and switching technologies and protocols.
• Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems, tools, and creative problem-solving abilities under pressure.

Nice-to-haves

• Experience in Software deployment.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance