Data Center Technician

$45,406 - $51,896/Yr

Motion Recruitment - Hudson, MA

posted 3 months ago

Full-time - Entry Level
Hudson, MA
Administrative and Support Services

About the position

The Data Center Technician position is a critical role within our client's organization, which is a multibillion-dollar company specializing in managed services, technology, and consulting. This position is based in Hudson, Massachusetts, and is offered as a 6-month contract. The technician will be responsible for maintaining the network environment and providing physical support for incident management and service requests. This role requires a hands-on approach to support the infrastructure and ensure the smooth operation of data center activities. The technician will work closely with remote Level 2 and Level 3 teams to resolve outages and fix issues, which may include replacing cabling or hardware components. Additionally, the technician will participate in the installation of network and server equipment, manage cable organization, and ensure proper connectivity after installation and configuration. The ideal candidate will have a strong background in data center operations, with at least three years of experience in roles such as Site Support Technician or Infrastructure Technician. They should be well-versed in racking, stacking, and connecting networking or server devices, as well as have experience with structured network cabling and Ethernet switching hardware. This position requires a proactive individual who can effectively communicate with remote teams and manage multiple tasks in a fast-paced environment. The technician will also be expected to provide console access for remote configuration and testing connectivity after installations, ensuring that all services are operational and meet client needs.

Responsibilities

  • Maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests.
  • Providing Incident support by working with remote Level 2/3 teams to assist in resolving outages and fixing issues including replacement of cabling or hardware components.
  • Providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers.
  • Participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration.

Requirements

  • Associate or bachelor's degree or foreign equivalent required from an accredited institution, or three years of progressive experience in the specialty in lieu of every year of education.
  • 3+ years of combined experience in a Site Support Technician and/or Infrastructure Technician role (or similar experience) with data center experience required.
  • 3+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices.
  • 3+ years of combined experience working in data centers, labs, or server room environments.
  • Experience in Structured Network Cabling Copper: Cat5, Cat5e, Cat6, Connector Types RJ45; Fiber: Multimode, Single Mode, Connector Types - ST, SC, LC; WIFI H/W Wireless LAN Controllers; Wireless Access Points; Networking IP Addressing, Layer 2 VLAN etc.
  • Experienced in Ethernet Switching H/W Chassis, Supervisor, Line Cards, Power Supply.

Benefits

  • Medical Insurance - Four medical plans to choose from for you and your family
  • Dental & Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
  • Hospital Indemnity Insurance
  • 401(k) including match with pre and post-tax options
  • Paid Sick Time Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefit
  • 529 College Saver Plan
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