Data Center Technician

$31,595 - $44,533/Yr

University of Utah - Salt Lake City, UT

Full-time - Entry Level

Onsite - Salt Lake City, UT

Educational Services

About the position

The University of Utah is seeking a Data Center Technician to join the Infrastructure and Operations Team. This role is crucial for maintaining data center and IT spaces across multiple locations, providing mission-critical services to the institution and external customers. The technician will work in a high-security facility, ensuring the integrity and security of sensitive data while supporting life safety operations.

Responsibilities

• Work in a high security facility housing sensitive data, providing mission critical services and support life safety operations.
• Answer customer phone calls and emails in a professional manner.
• Receive and perform on work orders to install computer, network and server hardware.
• Monitor and help troubleshoot technical issues with data center infrastructure.
• Contact on-call staff or data center engineers when escalation is appropriate.
• Perform facility walkthroughs, administration of security at reception.
• Hold all tenants to security procedures.
• Operate a company vehicle to perform tasks at multiple locations.
• Not eligible for any remote work.
• Other duties as assigned.

Requirements

• High School graduate or equivalency (one year of education can be substituted for two years of related work experience) and four years experience in electronic and/or pneumatic control systems.

Nice-to-haves

• Previous data center experience.
• Familiarity with cooling systems.
• Some familiarity with ethernet, fiber optic and copper cabling.
• Customer service experience.
• Strong written and verbal communication skills.

Benefits

• Health, dental, and wellness coverage
• Automatic and immediately vested 14.2% employer contribution to personal retirement account (401a)
• Free public transportation pass (Utah Transit Authority)
• Paid leave time
• Reduced tuition benefits for employee and family members