Data Center Technician

$93,600 - $93,600/Yr

Startech Networks - Council Bluffs, IA

Full-time - Entry Level

Council Bluffs, IA

Professional, Scientific, and Technical Services

About the position

The Data Center Technician role involves the installation, troubleshooting, and maintenance of data center equipment, including Ethernet and fiber cables. The technician will work on various tasks related to network issues, server hardware and software handling, and project documentation, ensuring compliance with safety standards and effective communication across departments.

Responsibilities

• Complete all activities associated with physically placing equipment as per project specifications.
• Handle, install, and troubleshoot Ethernet and fiber cables and connectors.
• Use basic fiber testing tools to analyze and resolve network issues.
• Perform card level troubleshooting and replacement procedures with assistance from control centers.
• Understand and handle server hardware and software configurations.
• Interpret and follow detailed method of procedures (MOPs) and engineering documents.
• Review project specifications to validate equipment placement and cable assignments.
• Provide timely feedback to site survey requests and document results in databases.
• Communicate with multiple departments to optimize project scheduling and resolve roadblocks.
• Inventory, receive, and ship materials using appropriate databases.
• Document project milestones and submit notifications for completed projects.

Requirements

• 1-3 years of data center experience, preferably 3-5+ years.
• Experience with Ethernet and fiber cables, including installation and troubleshooting.
• Familiarity with different types of fiber connectors and cables.
• Ability to use fiber testing tools such as Optical power meter and OTDR.
• Knowledge of server hardware handling and software configuration management.
• Ability to interpret and follow detailed engineering documents and MOPs.
• Excellent organizational and administrative skills.
• Effective written and oral communication skills in English.

Nice-to-haves

• Prior experience as a Field Technician or Field Engineer in the Telecommunications Industry.
• In-depth knowledge of Fiber Optics and IP transport equipment installation.
• Ability to work from a ladder or lift for extended periods.
• Self-starter with the ability to work independently.
• Team player with excellent interpersonal communication skills.

Benefits

• Referral program