Data Center Technician

About the position

One of TEKsystems clients is looking for support with data center services for several sites throughout Florida. This position would support the data center operations team. As a Data Center Technician, you will perform a key role in delivering the core infrastructure and foundation technologies for Corporate data centers and Grid Control Systems, focusing on network devices and servers, with reliability, safety, and security at the forefront of our data center operations.

Responsibilities

• A strong desire and capability to learn, grow, and develop new skills
• Empower a culture of safety, security, and compliance in all aspect of data center activities
• Establish and enhance strong working relationships with various internal teams and external suppliers
• Understand overall ticket management and change management processes
• Perform equipment power cycles, swap out failed components, handle storage media, and perform troubleshooting
• Perform cable installations, hardware rack/stack installations and decommissions, testing, and troubleshooting using standard data center processes
• Installation and/or removal of all hardware in data center white floor areas including server cabinets, cabinet hardware, servers and other hardware appliances
• Supporting deployment of on-site DC physical infrastructure including Servers, Network Devices, SANS, Main Frames
• Supporting parts/component replacement and physical hardware troubleshooting
• Maintain Data Center Inventory and support Asset Management Team with maintaining the CMDB accurate
• Support for shipping/receiving and consumables inventory management to address work volumes
• Assist with acquisition and inventory of data center supplies and equipment
• Support business continuation planning and disaster recovery backup solutions
• Ensures compliance with service-level policies and all regulatory controls.

Requirements

• High School Diploma or equivalent
• 1 year of experience supporting IT equipment or related technology
• Ability to support frequent standing, walking, lifting, and working at heights

Nice-to-haves

• Technical College degree in Computer Science, Math, Telecommunications, or equivalent work experience
• Applicable certifications: CompTIA, Microsoft, Network Certifications
• Basic working knowledge of CE infrastructures (e.g. UPS, Generator, AHU, etc.)
• Experience operating heavy-load movement equipment (pallet jacks, chassis lifts, etc.)
• Safety programs and policies, and compliance knowledge
• Flexibility to work non-business hours (shifts) that may include weekends and/or holidays

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)