Data Center Technician

$65,000 - $75,000/Yr

Nlb Services - Brecksville, OH

Full-time - Mid Level

Brecksville, OH

About the position

The Data Center Technician role at NLB Technology Services involves working in a large enterprise data center environment, primarily located in Brecksville, OH. The technician will be responsible for installing and removing hardware, troubleshooting infrastructure issues, and collaborating with various technology teams to ensure smooth operations of computer servers, storage, and networks. This position requires hands-on skills and the ability to manage data center equipment efficiently.

Responsibilities

• Install and remove hardware into racks efficiently and neatly.
• Collaborate with other technology teams to determine network and storage connections.
• Enter Service Requests for network/storage/telecom connections.
• Document work orders and maintain accurate records in the Data Center Inventory system (dcTrack).
• Monitor Incident, Requests, and Changes in the ITSM system (Service Now).
• Work on Incident, Change, and Service Request tickets as needed.
• Perform initial configuration of Power Distribution Units (PDUs).
• Manage records in the Data Center Energy Management and Power Monitoring Software (PowerIQ).
• Provide assistance and act as a technical consultant to Data Center users.
• Attend project meetings and meet or exceed project deadlines.
• Maintain the neatness of all Data Centers.
• Arrange delivery of equipment to other sites.
• Be on-call as scheduled.
• Work various shifts including weekends and holidays as scheduled.

Requirements

• 4+ years of experience working as a Data Center Technician.
• Proficient with Microsoft Excel, Word, and Outlook.
• Experience in Linux administration.
• Ability to lift 100 pounds.
• Hands-on experience in data center operations.

Nice-to-haves

• Experience with ServiceNow
• Knowledge of structured cabling methods
• Familiarity with data center energy management systems.

Benefits

• Competitive salary ranging from $65,000 to $75,000 per year.
• Mileage reimbursement for local travel.
• Opportunities for professional development.