Data Center Technician

$49,920 - $58,240/Yr

Luytens Technology Solutions LLC - New Albany, OH

Full-time

New Albany, OH

About the position

The Data Center Technician role involves providing onsite network support and expertise within a data center environment. The technician will be responsible for troubleshooting network components, performing maintenance and upgrades, and collaborating with cross-functional teams to ensure optimal network performance. This position requires hands-on technical skills and the ability to work under pressure while managing various network-related tasks.

Responsibilities

• Provide onsite network support and expertise for all teams in the local data center.
• Physically troubleshoot various network components including routers, switches, and optical transport equipment.
• Perform hands-on replacement of optics, line cards, supervisor cards, and chassis hardware.
• Troubleshoot network link, device, and configuration issues, isolating and fixing problems.
• Create new RMA requests through OEM vendors for replacement devices and obtain technical assistance when needed.
• Track, maintain, and update asset inventory of defective and replacement parts.
• Trace and isolate cables through patch panels.
• Test and clean fiber optic cables and optical interfaces.
• Schedule and perform network maintenance, repair, and upgrade tasks while minimizing impact on production network.
• Use internal automation software, tools, and scripts to configure, monitor, and repair network equipment.
• Work with cross-functional teams including facilities, cabling, and server teams.
• Perform queue management for alarms, tasks, and incidents and participate in ongoing deployment projects.
• Conduct physical audits of inventory and update asset inventory database.

Requirements

• Experience with Juniper Enterprise, Cisco, and Service Provider network hardware platforms.
• Strong working knowledge of routing and switching technologies and protocols.
• Demonstrated ability to analyze complex situations and utilize troubleshooting skills under pressure.
• Strong working knowledge of Linux OS, CLI navigation, JUNOS, Cisco IOS, and bash.

Nice-to-haves

• Experience in software deployment.

Benefits

• Competitive hourly pay of $24 - $28 per hour.
• Opportunity to work in a dynamic data center environment.