Integrated Electrical Systems Communications - Portland, OR
posted 3 months ago
The Data Center Technician will support both the Physical and Virtual Infrastructure of the organization and its facilities. This role is crucial in driving data center best practices and adhering to industry standards in working processes and procedures. The technician will be responsible for a variety of tasks that ensure the smooth operation of the data center, including hardware installation, maintenance, and troubleshooting. The technician will also be involved in asset management, documentation, and compliance with security protocols. This position requires a proactive approach to problem-solving and a commitment to maintaining a safe and efficient working environment. In addition to technical skills, the Data Center Technician must possess strong communication skills to effectively liaise with customers and team members. The role involves completing scheduled data center Moves/Adds/Changes (MACs), which includes hardware installation, device labeling, and ensuring proper power and network connectivity. The technician will also provide smart-hands assistance for multiple customers at various sites, adhering to specified service level agreements (SLAs). Daily responsibilities include maintaining site security, logging media storage devices, and conducting physical inspections of the data center to ensure optimal performance and safety. The technician will be expected to coordinate equipment receiving, shipping, and return merchandise authorization (RMA) processing, as well as provide vendor and security escorts as needed. Regular cleaning of the data center environment and adherence to emergency operating procedures are also part of the job. The technician will report on data center service availability, performance, and capacity utilization, ensuring that all operations align with the company's standards and best practices.