Data Center Technician

About the position

Our client is seeking to hire Intermediate Level IT professionals who want to work in a Data Center environment. Our client is wanting to hire individuals with a passion for technology and computer hardware! Candidates with hands on experience in troubleshooting server hardware experience are encouraged to apply! Our Data Center Technicians will be responsible for physical upgrades, implementation, optimizations and troubleshooting onsite for the data center. Techs will deploy circuit boards and need to be able to troubleshoot any related issues, run diagnostics, create documentation, etc.

Responsibilities

• Address customer inquiries via support tickets from inception through resolution with minimal or no supervision
• Support data center operations and IT systems, network services, business critical processes and procedures to support the delivery of customer products and services
• Provide technical and operational support, including as it relates to colocation, connectivity, and network products and services
• Support internal networks, IT infrastructure, computers, electronics, and telephone systems
• Install and deploy IT and network hardware
• Make and run patch cables as well as verify testing cable paths
• Support maintenance of infrastructure, network equipment, and network services, including but not limited to break-fix work
• Perform Data Center hardware and inventory audits

Requirements

• Minimum of 6 months of IT experience
• Hands-on experience in troubleshooting server hardware

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)