System One - Ashburn, VA
posted 3 months ago
The Data Center Technician position is a critical role within the organization, primarily focused on providing onsite technical support for the data center and its equipment to ensure continuous availability. The technician will be responsible for troubleshooting, escalating issues, and resolving incidents and problems as they arise. This role requires effective communication and collaboration with various support teams and vendors to ensure appropriate resolutions during system outages or periods of reduced performance. The technician must be capable of making independent decisions while also being receptive to direction when necessary, paying close attention to all details involved in the operations. The responsibilities of the Data Center Technician include network installation and maintenance, server installation and maintenance, and data center staging, deployment, and logistics support. The technician will also be involved in hardware break/fix/move/add/change tasks, extensive enterprise cable installation, and ensuring compliance with industry cabling standards. The role requires the ability to perform fiber and copper cable testing, terminate Cat 6 cabling, and maintain inventory control and documentation on systems and components. Additionally, the technician will be responsible for maintaining, configuring, and performing preventative maintenance on various network and data center equipment to ensure efficient operations. The technician will work in a fast-paced environment that operates 24/7, requiring participation in an on-call rotation and the ability to provide after-hours support as needed. The role demands a meticulous and organized approach to cabling and documentation, as well as the ability to work under pressure and meet urgent deadlines. The technician will also be expected to lift equipment weighing up to 50 lbs and perform other tasks as assigned based on operational needs.