Data Center Technician

$56,202 - $112,590/Yr

Oracle - Ashburn, VA

Full-time - Entry Level

Ashburn, VA

Publishing Industries

About the position

The Data Center Technician role at Oracle Cloud Infrastructure involves supporting the operations of a 24/7 data center environment. The technician will be responsible for hardware installation, troubleshooting, and maintenance of enterprise servers and networking equipment, ensuring optimal performance and reliability of cloud services. This position requires strong technical skills, effective communication, and the ability to work independently on projects while collaborating with various teams.

Responsibilities

• Install, remove, and address technical issues in hardware in data center racks without disturbing other hardware and critical infrastructure on site.
• Maintain asset inventory and update internal application as needed.
• Be accessible via cell phone and willing to work on onsite emergency as needed.
• Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
• Act within Service Level Agreements (SLA) on the tickets assigned to you in your space.

Requirements

• Knowledge of server/storage/network hardware.
• Strong interest in learning new DC concepts.
• Strong verbal and written communication skills.
• 3+ years working in an IT environment.
• Experience solving problems on servers, networking devices and IT equipment.
• Inventory management experience. Ordering, receiving, and shipping server parts.
• Experience taking on-call shifts and ability to respond to critical events as needed.
• Experience raising issues to Sr. onsite staff and management as needed.
• IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB).
• Knowledge of trunk infrastructure is a plus.

Nice-to-haves

• 2-year or 4-year degree or 3+ Years of experience.
• 1 year+ experience in Structured Cabling Copper/Fiber, testing of cables, Cooling and Electrical systems concepts inside the data center.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance