Genesis10 - Hillsboro, OR
posted 4 months ago
Genesis10 is currently seeking Data Center Technicians for our client in Hillsboro, OR. This is a 12-month contract position. Our client is the world's largest professional network, dedicated to helping members from all backgrounds and experiences achieve more in their careers. Their vision is to create economic opportunities for every member of the global workforce. Every day, members utilize our products to make connections, discover opportunities, build skills, and gain insights. We believe that amazing things happen when we work together in an environment where everyone feels a true sense of belonging. The most important quality we seek in candidates is the skills necessary to succeed, which inspires us to invest in our talent and support career growth. As a Senior Data Center Technician, you will serve as a point of escalation for Level 1 (L1) associate data center engineers and Level 2 (L2) data center engineers. This position will involve direct collaboration with our client's contracted L2 engineers, who are responsible for all hardware break-fix activities, ensuring that Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met. You will work closely with the local site supervisor, who will provide direction and assign your workload. The quality of your work will directly impact the stability and performance of the company's enterprise computer systems. Given the global nature of the company, downtime is measured in minutes, making responsiveness and effectiveness during system outages critical.