Data Center Technicians

Insight Global - Melrose Park, IL

Full-time - Entry Level

Melrose Park, IL

Administrative and Support Services

About the position

The Data Center Technician role involves preparing, staging, and setting up hardware components in a data center environment. Technicians are responsible for performing startups and shutdowns of equipment, conducting quality checks, troubleshooting issues, and decommissioning hardware as needed. The position requires adherence to safety protocols and deployment standards while ensuring efficient operation of IT equipment.

Responsibilities

• Prepare, stage, and set up hardware components according to specific instructions and protocols.
• Perform startups and shutdowns of racks, hard drives, and switches.
• Conduct post-execution quality checks to verify proper setup according to safety protocols.
• Diagnose and troubleshoot issues, quickly identifying causes and replacing faulty components.
• Decommission hardware for simple changes and refreshes, such as memory upgrades and OS rebuilds.
• Communicate, report, and escalate incidents to appropriate Datacenter Technician Leads.

Requirements

• High school diploma, GED, or equivalent.
• Basic knowledge of computer hardware, servers, and components.
• 1+ years of experience supporting IT equipment or related technology.
• Basic understanding of Microsoft Office applications (Outlook, Excel, Word).
• Flexibility to work non-standard business hours, including weekends and/or holidays.

Nice-to-haves

• Previous data center experience.