Data Engineer - Generative AI

$123,000 - $203,000/Yr

The Travelers Companies - Hartford, CT

Full-time - Mid Level

Hybrid - Hartford, CT

Insurance Carriers and Related Activities

About the position

Join Travelers' International Data Engineering team to pioneer innovative Generative AI solutions across our global operations. As a Data Engineer, you'll design and implement cutting-edge AI applications, creating transformative solutions to extract valuable insights from unstructured data, streamline business processes, and enhance customer experiences across our Canadian and European markets. In this role, you'll build enterprise-scale AI applications and design intelligent AI agents while collaborating with cross-functional teams to solve complex business challenges. This position offers a unique opportunity to drive AI innovation in insurance, working with state-of-the-art technology while ensuring solutions meet international security and compliance standards. Join us in shaping the future of insurance technology on a global scale.

Responsibilities

• Build and operationalize complex data solutions, correct problems, apply transformations, and recommending data cleansing/quality solutions.
• Design complex data solutions.
• Perform analysis of complex sources to determine value and use and recommend data to include in analytical processes.
• Incorporate core data management competencies including data governance, data security and data quality.
• Collaborate within and across teams to support delivery and educate end users on complex data products/analytic environment.
• Perform data and system analysis, assessment and resolution for complex defects and incidents and correct as appropriate.
• Test data movement, transformation code, and data components.
• Design and implement secure data pipelines to support LLM and GenAI applications across international markets.
• Build and maintain vector database infrastructure for efficient storage and retrieval of embeddings used in RAG applications.
• Develop APIs and integration layers for enterprise AI services, ensuring compliance with regional data protection requirements.
• Create and optimize data streaming architectures for real-time AI applications across multiple geographic regions.
• Implement monitoring and observability solutions for AI data pipelines to ensure performance and reliability across international operations.
• Collaborate with international teams to establish data governance practices for AI applications across different regulatory environments.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in Computer Science or related field.
• 4+ years of data engineering or equivalent experience.
• Technical expertise in Large Language Models (LLMs) and Generative AI platforms (Anthropic, OpenAI).
• Prompt engineering and LLM optimization techniques.
• Retrieval-Augmented Generation (RAG) architectures.
• Vector database implementations (Postgres, OpenSearch, Pinecone, or Weaviate).
• AI Agent development and orchestration.
• Enterprise API development and integration.
• Responsible AI and AI safety practices.
• Data security and privacy frameworks.
• Cloud and AI infrastructure experience: AWS services (especially Bedrock, Lambda, S3).
• LLM deployment strategies and integration.
• Model serving and scaling techniques.
• Container orchestration (Kubernetes/Docker).
• Infrastructure as Code (Terraform).
• MLOps and monitoring practices.
• Data processing and storage: Snowflake and data warehouse technologies.
• Real-time and batch processing systems.
• ETL/ELT pipeline development.
• Data quality and validation frameworks.
• Vector embedding techniques.
• Knowledge base creation and management.
• Development practices: Python, SQL, and shell scripting.
• API design and development.
• Git and CI/CD pipelines.
• Testing and monitoring frameworks.
• Documentation and technical writing.
• Agile/Scrum methodologies.

Nice-to-haves

• Strong cross-cultural communication skills.
• Track record of supporting AI/ML initiatives.
• Experience with AI governance and compliance.

Benefits

• Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved.