Apple - Austin, TX
posted about 2 months ago
As a Program office Analytics Engineer, you will work with massive data across numerous product and customer touch-points, undertaking in-depth quantitative analysis, and distilling data into actionable and intuitive visualizations to drive informed decision-making. This role is designed for someone who can communicate and collaborate across many different teams, has an agile approach to solving challenging problems quickly, and pays close attention to details. In this position, you will be responsible for designing and building executive reporting solutions, creating highly polished dashboards, and developing exploratory self-service tools, along with the datasets that power them. Your work will focus on analyzing and presenting insights related to customer experience, product performance, business operations, and strategic decision-making. You will closely partner with our Senior Leadership Team to define metrics, design datasets, and develop the automation strategy necessary for effective reporting. Collaboration is key in this role, as you will work extensively with Business, Engineering, and Enterprise teams to ensure our success. You will iterate with these teams on key business outcomes, influence how our services are measured, and craft world-class tools and insights to support them at scale. As your ideas take shape, you will establish and socialize a comprehensive roadmap to communicate and manage stakeholder expectations while enabling organization-wide transparency on progress. This role requires extensive experience in taking complex, multifaceted projects from idea to production, preferably in a lead capacity. A curious business mindset is essential, along with the ability to condense complex concepts and analysis into clear and concise takeaways that drive action. We are looking for someone who can effectively bridge analytics and business teams, possessing the ability to communicate fluently in both domains.