Data Entry Clerk/Customer Service

$34,320 - $34,320/Yr

Unclassified - South Bend, IN

Full-time - Entry Level

South Bend, IN

About the position

The Data Entry Clerk/Customer Service position at Adient India Private Limited involves a variety of clerical and customer service tasks primarily focused on data entry and communication with customers and freight carriers. The role requires entering orders and managing freight claims, ensuring that all data is accurately recorded and updated. The clerk will be responsible for checking the status of orders, including any changes to estimated times of arrival (ETAs), and will communicate these updates to customers in a timely manner. This position is crucial for maintaining the flow of information between the company and its clients, ensuring that all parties are informed and satisfied with the service provided. The job is characterized by its routine nature, where tasks are well-defined and follow established procedures. The Data Entry Clerk will need to maintain a high level of attention to detail, as accuracy in data entry is paramount. The role also requires the ability to work independently, although support from the team is available for any questions or clarifications. Dependability is a key trait for success in this position, as the clerk will be expected to consistently meet the demands of the job and adhere to company policies and procedures. In addition to data entry, the clerk will be involved in proofreading and editing their own work, ensuring that all documents are formatted correctly and free of errors. The role may also involve compiling and arranging data for reports, making standard calculations, and maintaining comprehensive records. Participation in associate meetings is expected, where the clerk will communicate any concerns or suggestions to management. Overall, this position plays a vital role in supporting the operational efficiency of the company by ensuring accurate data management and effective communication with customers.

Responsibilities

• Entering orders and managing freight claims.
• Communicating with customers and freight carriers regarding order updates and ETAs.
• Maintaining data entry requirements by following established techniques and procedures.
• Detecting errors through verification procedures and making necessary changes.
• Transcribing data from source material into a computer-compatible format.
• Proofreading and editing own work to ensure accuracy and proper formatting.
• Maintaining records of data input and providing key support for functional groups.
• Compiling and arranging data for reports and presentations.
• Making standard calculations to compile and report statistics.
• Gathering, compiling, and verifying information for documents and office systems.

Requirements

• Proficiency in Microsoft Office.
• Attention to detail and accuracy in data entry.
• Ability to work independently with minimal supervision.
• Dependability and reliability in completing tasks.
• Basic reasoning skills and independent judgment.

Nice-to-haves

• Experience in customer service or data entry roles.
• Familiarity with freight claims processes.
• Strong communication skills.

Benefits

• Contract position with competitive pay up to $16.50 per hour.
• Standard 8-hour shifts from Monday to Friday.