Data Entry Clerk (Entry Level)

Aston Carter - Des Plaines, IL

Full-time - Entry Level

Des Plaines, IL

Administrative and Support Services

About the position

The Data Entry Clerk position at Aston Carter is an entry-level role focused on processing sales and managing client-specific requests. The role requires attention to detail and the ability to navigate various state-specific sale requirements, ensuring accurate documentation and timely processing of vehicle sales. The clerk will work closely with vendors and internal teams to maintain effective communication and resolve any issues that arise during the sales process.

Responsibilities

• Review, interpret, and process sales to completion, including executing client-specific sale instructions and completing necessary forms.
• Demonstrate knowledge of each state's specific sale requirements to properly process sales.
• Generate title pull requests through the Title Inventory application for lessee or courtesy sales.
• Manage special client situations effectively.
• Assist in research and support requests from the Response Center regarding status, titles, forms, and vehicle sale problems.
• Oversee all client buyouts and downsizing projects.
• Process Canadian sales (lessee and wholesale).
• Process dealer purchase program sales.
• Process specific client requests through individual vendors.
• Process all salvage titles and sales through salvage auction.
• Work with Title Maintenance to obtain duplicate and/or salvage titles and ensure timely acquisition.
• Develop successful partnerships with vendors by building positive relationships with vendor staff.
• Train and coach vendor staff on company policies and procedures.
• Manage all sales exceptions and pending sales to ensure resolution within the KPI.
• Ensure accurate client billing by auditing paperwork and fees for every vehicle sale.
• Serve internal customers effectively and professionally.
• Assist and maintain an effective working relationship with the Regional Sales Manager.
• Distribute mail.
• Other duties as assigned.

Requirements

• 6+ months of office or highly analytical experience
• Proficient in Microsoft Office
• Minimum of HS Diploma or GED