Data Entry Clerk (Entry Level)

Aston Carter - Des Plaines, IL

Full-time - Entry Level

Des Plaines, IL

Administrative and Support Services

About the position

The Data Entry Clerk position at Aston Carter is an entry-level role focused on processing sales and managing client-specific instructions. The role requires attention to detail and the ability to navigate various state-specific sale requirements. The clerk will work closely with internal teams and vendors to ensure accurate processing of vehicle sales and maintain effective relationships with clients and partners.

Responsibilities

• Review, interpret, and process sales to completion, including executing client-specific sale instructions and completing titles.
• Demonstrate knowledge of each state's specific sale requirements to properly process sales.
• Generate title pull requests through the Title Inventory application for lessee or courtesy sales.
• Manage special client situations effectively.
• Assist in research and support requests from the Response Center regarding status, titles, forms, and vehicle sale problems.
• Oversee all client buyouts and downsizing projects.
• Process Canadian sales (lessee and wholesale).
• Process dealer purchase program sales.
• Process specific client requests through individual vendors (Cox, RICHI, Adesa).
• Process all salvage titles and sales through salvage auction.
• Work with Title Maintenance to obtain duplicate and/or salvage titles and follow up for timely acquisition.
• Develop successful partnerships with vendors by building positive relationships with vendor staff.
• Train and coach vendor staff on company policies and procedures, taking action when expectations are not met.
• Manage all sales exceptions and pending sales to ensure resolution within the KPI.
• Ensure accurate client billing by auditing paperwork and fees for every vehicle sale.
• Serve internal customers effectively and professionally.
• Assist and maintain an effective working relationship with the Regional Sales Manager.
• Distribute mail.
• Other duties as assigned.

Requirements

• 6+ months of office or highly analytical experience
• Proficient in Microsoft Office
• Minimum of HS Diploma or GED