Data Entry Clerk (In Office/Teleworking)

$27,000 - $46,000/Yr

Unclassified - Austin, TX

Full-time - Entry Level

Remote - Austin, TX

11-50 employees

About the position

The Data Entry Clerk (Clerk III) at the Texas Workforce Commission is responsible for performing complex clerical work, including data entry, document verification, and maintaining files. This role supports a hybrid work environment, allowing for both telecommuting and in-office work. The ideal candidate will possess strong data entry skills, problem-solving abilities, and a customer-focused communication style, ensuring high productivity and quality of work.

Responsibilities

• Work in a high-speed data environment; accurately keying data from images at a fast pace.
• Classify forms, verify document structure and perform quality assurance.
• Acquire and maintain thorough knowledge of the data entry procedures and functionality of the software and hardware.
• Manually process returned overpayment mail with high accuracy.
• Manually prepare documents to be scanned.
• Use the mainframe, images directory and FileNet for appropriate research and verification of data.
• Adhere to established work schedule and maintain regular attendance.
• May train others.
• Ensure compliance with all Federal, State, and agency laws, rules, policies and procedures including IT Handbook and Standard Operating Procedures (SOPs).
• Contributes to teamwork and communicates effectively.
• Promotes an image of IT excellence.
• Perform other duties as assigned to maintain IT operations.

Requirements

• One year of full-time experience in a high-speed data entry environment or in a role which required thorough knowledge of office procedures, business or program terminology, methods and procedures.
• Knowledge of the practices, principles, and techniques of keying data from image.
• Ability to quickly gain thorough knowledge of the data entry procedures and functionality of the software and hardware.
• Experience in general administrative support functions are necessary for preparation of documents for scanning and keying.
• Skill in the use of standard office equipment and software.
• Skill performing tasks with a high degree of accuracy, paying close attention to detail and maintaining confidentiality.
• Skill in providing written communication.
• Strong attention to detail and excellent organizational skills.
• Ability to follow written and oral instructions and procedures.
• Ability to communicate effectively.
• Ability to work in a team environment under general direction.
• Ability to use initiative and independent judgment and meet established deadlines.
• Skill in using Word, Outlook, Excel, Captiva software and TWC mainframe and applications are highly desired.

Nice-to-haves

• Relevant academic credits may be applied toward experience qualifications for this position.

Benefits

• A Family Friendly Certified Workplace
• Telecommuting
• Competitive starting salary: $2,758.00 - $3,050.00 / month
• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance
• Paid time off, including time for vacation, sick and family care leave