Data Entry Clerk, MSO

Henry Schein - Lenexa, KS

Full-time - Entry Level

Lenexa, KS

Miscellaneous Manufacturing

About the position

The Data Entry Clerk position at Henry Schein involves a variety of responsibilities centered around the accurate entry and management of work orders for dental and laboratory handpieces. This role is crucial in ensuring that customer warranty claims are verified and processed correctly. The Data Entry Clerk will be responsible for entering data into various software programs, ensuring that all information is accurately recorded in the corresponding fields. This position requires attention to detail and the ability to follow standard procedures and work instructions effectively. In addition to data entry, the clerk will complete warranty work for various vendors, specifically tracking items to ensure accuracy. The role also includes acting as a backup to Customer Service Representatives, assisting with overflow telephone calls during high call volume periods. The Data Entry Clerk will work primarily with Microsoft Office applications, particularly Word and Excel, and may participate in special projects or perform other duties as required by the department. This position is ideal for individuals looking to start their careers in a supportive office environment, where they can develop their skills in data management and customer service. The work environment is stable, and the role typically does not require travel, allowing for a focus on the tasks at hand.

Responsibilities

• Enters work orders for dental and laboratory handpieces
• Reviews work orders to verify customer warranty claims
• Accurately enters data into corresponding fields within various software programs
• Completes warranty work for various vendors, specifically tracking items to ensure accuracy
• Acts as a backup to the Customer Service Representatives, assisting with overflow telephone calls during high call volume
• Works with Microsoft Office
• Participates in special projects and performs other duties as required.

Requirements

• High school diploma or GED
• Previous experience in a relevant position desired
• Experience using Microsoft Office (Word, Excel) preferred
• Ability to read, understand and perform standard procedures and work instructions
• Basic math and logic skills required
• Basic computer skills and software use (email, document prep, and spreadsheets) desired.