Data Entry Clerk, MSO

Henry Schein - Lenexa, KS

Full-time

Lenexa, KS

Miscellaneous Manufacturing

About the position

The Data Entry Clerk position at Henry Schein, Inc. involves the critical task of entering work orders for dental and laboratory handpieces. This role requires a meticulous approach to reviewing work orders to verify customer warranty claims, ensuring that all data is accurately entered into the corresponding fields within various software programs. The Data Entry Clerk will also be responsible for completing warranty work for various vendors, specifically tracking items to ensure accuracy and compliance with company standards. In addition to data entry responsibilities, the Data Entry Clerk will act as a backup to the Customer Service Representatives by assisting with overflow telephone calls during high call volume periods. This aspect of the role emphasizes the importance of teamwork and flexibility in a fast-paced environment. Proficiency in Microsoft Office is essential, as the clerk will be expected to utilize these tools effectively in their daily tasks. The position may also involve participation in special projects and performing other duties as required, which allows for a dynamic work experience. The ideal candidate will possess a high school degree or equivalent and have previous experience in a relevant position, although this is desired rather than mandatory. The role is primarily office-based, with stable environmental conditions, and typically does not require travel.

Responsibilities

• Enters work orders for dental and laboratory handpieces
• Reviews work orders to verify customer warranty claims
• Accurately enters data into corresponding fields within various software programs
• Completes warranty work for various vendors, specifically tracking items to ensure accuracy
• Acts as a backup to the Customer Service Representatives, assisting with overflow telephone calls during high call volume
• Works with Microsoft Office
• Participates in special projects and performs other duties as required.

Requirements

• Previous experience in a relevant position desired
• Experience using Microsoft Office (Word, Excel) preferred
• High School degree or equivalent required
• Ability to read, understand and perform standard procedures and work instructions
• Basic math and logic skills required
• Basic computer skills and software use (email, document prep, and spreadsheets) desired.