Data Entry Clerk - Online Room Processor

$41,600 - $43,680/Yr

Acertus - Mission, KS

Full-time

Mission, KS

11-50 employees

Support Activities for Transportation

About the position

At ACERTUS, culture is everything. We want people to want to work here. We have weekly huddles to hear from our team on how we can improve. And guess what? We act on your ideas! ACERTUS is an automotive logistics company that offers a portfolio of services that span across the vehicle lifecycle. As a Data Entry Clerk - Online Room Processor, you will process License and Title and Renewal requests via online state portals. This is a Fulltime, in-office position. In this role, you will be responsible for processing License & Title and Renewal requests via Online State portals. You will review provided documents and verify state requirements, prep applications and supporting documents, and communicate with internal stakeholders regarding the status of transactions. Additionally, you will verify the accuracy and completion of documents, research and resolve issues, and perform all other duties as assigned by management. The position requires a detail-oriented individual who can work independently, prioritize tasks, and meet deadlines. You will need to be an organized thinker with exceptional attention to detail and possess excellent oral and written communication skills. The ability to effectively organize and prioritize work while concentrating on multiple tasks simultaneously is essential. Excellent problem-solving skills are also a must.

Responsibilities

• Process License & Title and Renewal requests via Online State portals
• Review provided documents and verify state requirements
• Prep applications and supporting documents
• Communicate with internal stakeholders regarding the status of transactions
• Verify accuracy and completion of documents
• Research and resolve issues
• Perform all other duties as assigned by management

Requirements

• Previous DMV experience preferred, but not required
• Proficient in proprietary software
• Proficient in Microsoft Office programs, especially Excel, and other general office equipment
• Proficient Data Entry skills
• Zendesk experience preferred, but not required
• Ability to work independently, prioritize tasks, and meet deadlines
• Organized thinker with exceptional attention to detail
• Excellent oral and written communication skills
• Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously
• Excellent problem-solving skills

Benefits

• Medical, Dental and Vision Insurance benefits start on the 1st of the month following your start date
• Company Paid Time Off
• 8 Company Paid Holidays
• 401(k) with auto-enrollment at 3% starts on the 1st of the month following your start date
• Casual Dress Code