Unclassified - Greenfield, MA
posted about 2 months ago
The MassHire Franklin Hampshire Career Center is seeking a dedicated Data Entry Clerk to provide essential administrative support to the Business Services Team and other programs as needed. This role is crucial for maintaining the integrity of data and ensuring that the Career Center operates smoothly. The Data Entry Clerk will be responsible for a variety of tasks including performing data entry, maintaining database information, and managing spreadsheets in Excel. The position requires the operation of standard office equipment such as phones and copiers, and a strong focus on accuracy and attention to detail is essential. In this role, the Data Entry Clerk will collect and enter data into the database, ensuring that records of Career Center customers, programs, and services are accurate and up-to-date. This includes entering program-specific data into a statewide database and transferring information from paper formats into the digital system. The clerk will also be responsible for retrieving data from the database or electronic files as requested, and will work closely with Career Center staff to ensure a clear understanding of data entry requirements. Additional responsibilities include scheduling meetings and events using calendar software, making phone calls to confirm attendance at events, and gathering information from employers and job seekers. The Data Entry Clerk must maintain confidentiality of all information and comply with established confidentiality policies. The role also involves using various databases for research and preparing written reports, as well as creating and distributing media materials such as event flyers and information sheets. The clerk will post approved information to the Career Center's website and social media accounts, run reports, and distribute them to appropriate staff members. Furthermore, the Data Entry Clerk will interact with career center staff, management, partner agencies, and the public, fostering good relationships within the community. Backup support for the Front Desk and Resource Room may also be required, along with other duties assigned by the Operations Manager to enhance customer service and ensure the smooth daily operation of the Career Center.