Data Entry Clerk

$37,440 - $37,440/Yr

Lakarya - Rochester, NY

Full-time - Entry Level

Rochester, NY

Professional, Scientific, and Technical Services

About the position

The New Business Operations Specialist is responsible for data entry, validation of records, and maintenance of insurance accounts at a client's office in Rochester, NY. This role requires a high level of customer service and support for both internal and external clients, ensuring compliance with insurance regulations and maintaining the integrity of client information.

Responsibilities

• Daily processing and data entry of insurance records.
• Validation and maintenance of new and existing insurance accounts.
• Provide customer service and support to internal and external clients.
• Ensure the security of confidential client information during data entry.
• Initiate new account setups and process documentation for Workers Compensation and other insurance lines.
• Meet department quality and productivity standards for data input.
• Maintain required documents for compliance with state and federal insurance regulations.
• Provide necessary documentation to insurance agencies and partners.
• Ensure accuracy and integrity of financial and insurance transactions.
• Respond to inbound inquiries and place outbound calls to clients and partners.
• Research and resolve product and service-related issues.
• Maintain accurate records of communications for account setup and maintenance.
• Build and maintain positive relationships with clients and partners.
• Utilize multiple software applications for job duties, including HRIS and Microsoft Access.

Requirements

• High School Diploma required.
• AAS in Management, Business or Finance preferred.
• Minimum of one year customer service or insurance-related experience.
• Basic knowledge of Microsoft Office.
• Strong written and verbal communication skills.
• Analytical and mathematical skills.
• Strong prioritization and organizational skills.
• Ability to multi-task and operate in a fast-paced environment.

Nice-to-haves

• Property & Casualty insurance license is a plus.

Benefits

• Full-time position with a competitive hourly wage of $18.00.
• Opportunity for contract extension or hire after 3 months.