Robert Half - Nazareth, PA

posted 3 months ago

Full-time
Nazareth, PA
Administrative and Support Services

About the position

As an Order Entry Clerk, you will play a critical role in ensuring the smooth and efficient processing of orders within our organization. This position is essential for maintaining the integrity of our order management system and ensuring that all customer orders are processed accurately and in a timely manner. You will be responsible for accurately entering orders into our system, managing order documentation, and coordinating with various departments to facilitate timely order fulfillment. This role requires a keen attention to detail, strong organizational skills, and the ability to thrive in a fast-paced environment. In this position, you will be expected to review orders for accuracy and completeness, resolving any discrepancies or issues as needed. You will coordinate with the sales team, production department, and shipping/receiving to ensure that orders are processed and fulfilled on time. Additionally, you will generate and maintain order documentation, including invoices, purchase orders, and shipping labels, which are crucial for tracking and managing orders effectively. Communication is key in this role, as you will need to keep internal stakeholders and customers informed about order status and updates. You will also assist with inventory management tasks, including tracking stock levels and coordinating inventory transfers. Providing administrative support to the sales and operations teams will be part of your responsibilities, ensuring that all departments work together seamlessly to meet customer needs.

Responsibilities

  • Accurately enter customer orders into the company's database or order management system.
  • Review orders for accuracy and completeness, resolving any discrepancies or issues as needed.
  • Coordinate with the sales team, production department, and shipping/receiving to ensure timely order processing and fulfillment.
  • Generate and maintain order documentation, including invoices, purchase orders, and shipping labels.
  • Communicate order status and updates to internal stakeholders and customers as necessary.
  • Assist with inventory management tasks, including tracking stock levels and coordinating inventory transfers.
  • Provide administrative support to the sales and operations teams as needed.

Requirements

  • Previous experience in order entry, data entry, or administrative support role preferred.
  • Proficiency in computer applications, including MS Office suite and experience with order management software.
  • Excellent attention to detail and accuracy in data entry and record-keeping.
  • Strong organizational and time management skills, with the ability to prioritize tasks effectively.
  • Effective communication skills, both verbal and written.
  • Ability to work independently with minimal supervision and collaborate effectively in a team environment.
  • Familiarity with manufacturing processes and terminology is a plus.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
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