Data Entry Clerk

Aston Carter - Fort Wayne, IN

Full-time

Fort Wayne, IN

Administrative and Support Services

About the position

The Data Entry Clerk position at Aston Carter involves client intake and eligibility determination for financial assistance programs. The role focuses on processing utility assistance applications, both mail-in and walk-in, requiring data entry into multiple systems. The clerk will also handle client interactions, review application paperwork, and collaborate with various departments to ensure efficient processing of applications.

Responsibilities

• Process utility assistance mail-in and walk-in applications.
• Enter client information into multiple systems.
• Handle walk-in clients and review application paperwork.
• Advise clients on application processes and requirements.
• Organize, scan, and file applications appropriately.
• Contact clients regarding missing or unclear information on applications.
• Mail final notifications to clients.
• Collaborate with various departments and attend staff meetings.

Requirements

• Computer/data entry experience.
• Organizing and filing applications.
• Scanning and saving documents.
• High school diploma, GED, or equivalent.

Nice-to-haves

• Ability to provide insight and feedback.
• Ability to collaborate with various departments.
• Ability to advise clients.