DATA ENTRY CLERK

$33,280 - $33,280/Yr

Lydia Security Monitoring - San Antonio, TX

Full-time - Entry Level

San Antonio, TX

Administrative and Support Services

About the position

The Data Entry Specialist at Lydia Security Monitoring Inc. is responsible for accurately entering and maintaining account data for alarm security dealers. This role involves streamlining alarm signal processes to support dispatchers in emergency situations, ensuring data integrity, and fostering a professional team environment.

Responsibilities

• Accurately enter and maintain account data for alarm security dealers.
• Assist in eliminating conflicting dealer and customer notes.
• Apply action plans, auto-processes, and event rules to streamline alarm signal processes.
• Support dispatchers to respond quickly to emergency situations.
• Identify and report conflicts in procedures, account data, and notes.
• Learn and support UCC third party services to UCC Dealers.
• Communicate professionally in both verbal and written formats.

Requirements

• Detail oriented and organized.
• Outstanding attendance and punctuality.
• Ability to type a minimum of 40 words per minute.
• Basic knowledge of Excel sheets.
• Ability to work responsibly with minimal supervision.

Nice-to-haves

• Ability to read and comprehend various written instructions and messages.
• Ability to identify basic trouble issues and follow escalation processes.
• Familiarity with industry standards such as NFPA.

Benefits

• Full-time position with a competitive hourly wage of $16.
• Opportunities for overtime on projects.