Data Entry Clerk

$39,520 - $43,680/Yr

Medpoint Management - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

Administrative and Support Services

About the position

The Data Entry Clerk at MedPOINT Management is responsible for efficiently coordinating the upload of clinical service requests into the database. This role involves communication with IPA and Providers to ensure timely and accessible care for members, while adhering to company policies and procedures. The position reports directly to the Data Entry Lead and works under the guidance of the manager.

Responsibilities

• Enters referral requests received via fax
• Ensures referrals are entered meeting industry timeframes
• Verifies eligibility and works with the eligibility department to maintain members' most current information
• Validates CPT and ICD-10 Codes for errors
• Outreaches to providers for additional member/provider information
• Reads and maintains email inquiries
• Distributes misrouted fax requests according to department
• Identifies IPA provider network concerns
• Sorts and reassigns incoming faxes on the right fax
• Assists with UM special projects
• Assists the Client Support Center with a high volume of calls, as needed
• Assists other team members with their workload, as needed
• Regular attendance at UM team meetings

Requirements

• High school graduate or GED equivalent
• 1-year of experience in data entry
• Knowledge of medical terminology
• Ability to type 45 words per minute (WPM)
• Proficiency in Microsoft Office programs, especially Word and Excel
• Proficiency in EZ CAP is a plus
• Knowledge of ICD-10

Nice-to-haves

• Ability to multi-task while remaining adaptable and flexible to a fast-paced environment
• Strong communication skills
• Strong organizational skills
• Critical thinking skills with the ability to prioritize multiple projects