Data Entry Clerk

Robert Half - Frankfort, KY

Full-time - Entry Level

Frankfort, KY

Administrative and Support Services

About the position

Robert Half is seeking a meticulous Data Entry Clerk to assist with accurate data transfer and clean-up on an e-commerce platform in Frankfort, Kentucky. This role requires a high level of detail and the ability to work independently while managing high volumes of data.

Responsibilities

• Accurately transfer data from one system to an e-commerce platform as part of a system conversion.
• Verify and correct product information, such as product numbers, prices, and colors.
• Use ChatGPT to generate new product descriptions if needed.
• Independently handle high volumes of data, approximately 300 part numbers daily.
• Follow procedural manuals to verify correct information, ensuring high data integrity.
• Ask pertinent questions and apply deductive reasoning to future queries, minimizing repetitive questioning.
• Utilize Excel spreadsheets for data entry and other tasks.
• Potentially transition to a Customer Service Representative role, handling customer inquiries and processing orders.
• Monitor customer accounts and take appropriate action based on account status.
• Assist in processing customer credit applications and maintain accurate records.

Requirements

• Proficient in computer data entry, including the ability to efficiently handle high-volume data entry tasks.
• Ability to assist customers professionally and promptly, ensuring their needs and queries are addressed.
• Strong attention to detail and a commitment to maintaining accuracy in all data entry tasks.
• Excellent communication skills, both written and verbal, for effective customer interaction.
• Demonstrated ability to multitask and prioritize work based on urgency and importance.
• Basic understanding of office equipment operation such as printers, scanners, and photocopiers.
• Familiarity with using office software such as MS Office Suite, particularly Excel and Word.
• Ability to work independently with minimal supervision, as well as part of a team.
• Strong organizational skills and ability to manage tasks efficiently.
• Ability to handle confidential information with discretion.
• Previous experience in a similar role would be advantageous.
• Demonstrated problem-solving abilities and a proactive approach to work.
• High school diploma or equivalent educational qualification is required.

Nice-to-haves

• Previous experience in a similar role would be advantageous.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan