Data Entry Clerk

Robert Half - Cleveland, OH

Full-time - Entry Level

Cleveland, OH

Administrative and Support Services

About the position

We are searching for a meticulous Data Entry Clerk for a long-term contract employment opportunity in Cleveland, Ohio. The successful candidate will be in charge of maintaining customer records, processing applications, and resolving customer inquiries in a timely manner. This role is essential in supporting the continuous growth of our operations, ensuring that all data entry tasks are carried out with precision and efficiency. The Data Entry Clerk will play a critical role in ensuring that customer information is accurately recorded and maintained, which is vital for the overall success of our operations. The ideal candidate will possess strong attention to detail and the ability to work efficiently under pressure, as they will be responsible for handling a high volume of data entry tasks while maintaining a high level of accuracy. In this position, the Data Entry Clerk will be expected to utilize various software tools, including Microsoft Excel and CRM programs, to perform their duties effectively. They will also be responsible for organizing files and documents systematically for easy retrieval, ensuring that all data is accessible when needed. The role requires excellent customer service skills, as the clerk will interact with clients and resolve inquiries promptly and professionally. This position offers an opportunity to contribute to the company's success while developing valuable skills in data management and customer service.

Responsibilities

• Accurate and efficient processing of customer credit applications
• Maintain customer credit records meticulously and ensure they are up-to-date
• Regular monitoring of customer accounts and taking necessary actions based on account status
• Resolve customer inquiries promptly and professionally to maintain high customer satisfaction
• Utilize Microsoft Excel and CRM programs for data entry and record-keeping tasks
• Provide excellent customer service consistently, fostering positive relationships with clients
• Ensure all entered data are accurate, highlighting the importance of strong data entry skills
• Organize files and documents systematically for easy retrieval
• Perform calculations as required for specific customer applications
• Handle email correspondence professionally, ensuring all customer inquiries are addressed.

Requirements

• Proficiency in 10 Key Skills
• Excellent Customer Service skills
• Proven experience in Data Entry
• Ability to handle Email Correspondence effectively
• Proficiency in Microsoft Excel
• Proficiency in Microsoft Word
• Experience in Organizing Files
• Ability to Perform Calculations accurately
• Experience in Scanning documents
• Good Typing speed and accuracy

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan