Data Entry Clerk

U.S. Legal Support - Houston, TX

Full-time

Houston, TX

Administrative and Support Services

About the position

As a Data Entry Clerk at U.S. Legal Support, you will be an integral part of the Court Reporting Operations team, responsible for managing scheduling requests and ensuring data accuracy. This role requires a detail-oriented individual with strong typing skills and computer proficiency, as you will be handling various administrative tasks related to court reporting operations. The position is hybrid, requiring in-office attendance 3-4 days a week.

Responsibilities

• Process scheduling requests from clients, including depositions, hearings, and trials, entering new and rescheduled job requests into our database (SPOT)
• Execute all request/new settings within established timeline to meet SLAs
• Manage direct billing setup for insurance carriers accurately
• Responsible for Portal/Hopper Requests
• Review requests for missing information and proactively follow up with clients to gather necessary details
• Identify any data deficiencies or errors and correct
• Respond to queries for information and access relevant files
• Ensure compliance with data integrity and security policies
• Perform other duties as assigned by management

Requirements

• High school diploma or equivalent required
• Minimum 1-year relevant work experience
• Litigation support experience is a plus

Benefits

• Medical
• Dental
• Vision
• Parental Leave
• LifeLock