Robert Half - Miami, FL

posted 2 months ago

Full-time
Miami, FL
Administrative and Support Services

About the position

We are offering a contract to hire opportunity for a Data Entry Clerk in Miami, Florida. This role is essential within the industry and requires an individual who can effectively handle data entry tasks while also providing excellent customer service. The workplace environment will be dynamic and fast-paced, requiring adaptability and a proactive approach to managing tasks. The Data Entry Clerk will be responsible for ensuring that data is accurately entered and maintained, while also addressing customer inquiries and concerns in a timely manner. This position is ideal for someone who thrives in a busy environment and is looking to contribute to a team focused on delivering high-quality service and support. In this role, the Data Entry Clerk will be expected to monitor customer accounts, take appropriate actions when necessary, and utilize Microsoft Excel and Microsoft Word for data organization and correspondence. The ability to organize files and documents for easy retrieval and reference is crucial, as is performing calculations as part of data entry tasks. Additionally, the role involves scanning documents and files as part of record-keeping, as well as typing emails and other forms of correspondence to customers. The successful candidate will play a key role in maintaining the integrity of data and ensuring that customer interactions are handled professionally and efficiently.

Responsibilities

  • Handle customer inquiries and resolve them in a timely manner
  • Monitor customer accounts and take appropriate action when necessary
  • Use Microsoft Excel and Microsoft Word for data organization and correspondence
  • Organize files and documents for easy retrieval and reference
  • Perform calculations as part of data entry tasks
  • Scan documents and files as part of record keeping
  • Type emails and other forms of correspondence to customers

Requirements

  • Proficiency in using Microsoft Word and Microsoft Excel
  • Demonstrable experience with Data Entry tasks
  • Excellent customer service abilities
  • Exceptional typing speed and accuracy
  • Ability to perform calculations with accuracy
  • Strong organizational skills and attention to detail

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
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