Data Entry Clerk

$36,400 - $37,440/Yr

Food Saftey Net Services - De Pere, WI

Full-time - Entry Level

De Pere, WI

About the position

Certified Group is committed to delivering expert solutions and quality testing that our customers can feel confident in - on time, every time - so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries. We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team — including believing in you. We are currently looking for a Login Technician to join our growing team!

Responsibilities

• Physically receive all samples sent to Certified Laboratories via internal and external couriers and/or by clients.
• Review the Sample Receipt report for discrepancy errors and make the necessary corrections to the entered sample.
• Interact with clients and/or other internal laboratories with any sample inquiries.
• Validate the entered analysis results to ensure accuracy of transcription.
• Perform clerical review of entries- ensure any mistakes are corrected.
• Provide clients support when making requested changes to Certificates of Analysis.
• Maintain a record of the client requested changes.
• Maintain customer records by updating account information and ensure all information is accurate including assigned test analysis quotes.
• Build and maintain productive collaborative relationships within the department and across the organization to effectively support the customer.
• Prioritize daily assignments, workload, plan, and organize to keep a smooth and accurate workflow.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other departments.
• Provide other general office support as needed and requested.
• Collaborate with technical leadership to ensure the correct method, specification and dilutions are logged.
• Make suggestions for when new products/grades and specifications should be created to expedite logging.
• Responsible for the shipping of packages while using proper procedures for the packaging of samples, supplies and documents.

Requirements

• Experience in Microsoft Outlook.
• Ability to operate a computer keyboard and mouse.
• Strong attention to detail for data entry and validation.
• Ability to interact effectively with clients and internal teams.

Nice-to-haves

• Bachelor's degree in a relevant field.
• Experience in laboratory settings or similar environments.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Tuition Reimbursement
• Employer Paid Short- Term and Long-Term Disability