Kimco Staffing Services - Anaheim, CA
posted 3 months ago
Our client is rapidly growing and is looking for eager and motivated individuals to join their Customer Service Department. The ideal candidate is someone who is looking for stability and to grow within an organization. As an Order Entry Clerk, you will be responsible for entering customer orders into the ERP system and Excel spreadsheets, assisting with customer calls, and replying to email inquiries. This position is crucial for maintaining accurate records and ensuring customer satisfaction through effective communication and data management. In this role, you will enter orders and quotations into the M1 ERP System, research and update project information from the web into the database, and match previous orders using job names. You will also generate weekly reports for quotations and open sales orders, update and track Registered Jobs, and maintain customer information across multiple programs. Additionally, you will handle email communications, including customer replies and report/information sharing, and answer phones to respond to customer service emails when needed. Document management is also part of your responsibilities, which includes scanning and managing documents in the CALI server and using a shredder for sensitive information. This position offers a structured work schedule from 7am to 4pm or 8am to 5pm, Monday through Friday, providing a stable work environment for those looking to grow within the company. The pay range for this position is $20.00 per hour, making it an attractive opportunity for individuals seeking a career in data entry and customer service.