Data Entry Clerk

Robert Half - Lanham, MD

Full-time - Entry Level

Lanham, MD

Administrative and Support Services

About the position

We are seeking a focused and technologically competent Data Entry Clerk for a short-term contract position in the construction industry. The role involves managing and entering data, handling customer inquiries, and maintaining organized files to support efficient operations.

Responsibilities

• Accurately enter customer orders into the system as part of our commitment to efficient data management.
• Act as the first point of contact for clients, demonstrating excellent customer service skills in all interactions.
• Organize files systematically to ensure easy access and retrieval of data.
• Use knowledge of Microsoft Excel and Microsoft Word to perform calculations and manage data.
• Keep up-to-date with all customer correspondence via email, ensuring all inquiries and issues are resolved promptly.
• Use 10 key skills to process customer credit applications quickly and accurately.
• Ensure all customer records are kept up-to-date and accurate, demonstrating excellent attention to detail.
• Follow up with clients to obtain and confirm orders, ensuring all data entered into the system is correct.
• Monitor customer accounts regularly, taking appropriate action when necessary.
• Perform order entry tasks as required, ensuring all data is entered accurately and efficiently.

Requirements

• Must have a minimum of 2 years of experience in a data entry role within the construction or contractor industry
• Proficient in using Microsoft Excel and Microsoft Word
• Strong 10-key skills
• Excellent customer service skills
• Experience with email correspondence
• Ability to organize files effectively
• Capable of performing calculations accurately
• Experience with order entry is a must
• Demonstrated ability to manage high volume data entry tasks
• High level of attention to detail and accuracy
• Strong written and verbal communication skills
• Ability to work independently as well as in a team
• High school diploma or equivalent education level is required
• Must have the ability to maintain confidentiality of sensitive information.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan