Data Entry CSR

$29,120 - $31,200/Yr

Interim HealthCare - Tulsa, OK

Full-time - Entry Level

Tulsa, OK

251-500 employees

Ambulatory Health Care Services

About the position

The Data Entry Customer Service Representative (CSR) at Interim HealthCare serves as the primary point of contact for patients, families, and healthcare professionals. This role focuses on providing exceptional customer support, resolving issues, and ensuring a seamless experience for all stakeholders. The position is full-time and emphasizes professionalism, dependability, and excellent customer service skills.

Responsibilities

• Answer incoming calls, emails, and messages in a timely and professional manner
• Address patient concerns, resolve issues, and escalate when necessary
• Coordinate services, schedule appointments, and communicate with field staff
• Provide education on agency services, policies, and procedures
• Collaborate with internal teams to ensure seamless care transitions
• Maintain accurate records, reports, and customer information
• Embody the agency's values: compassion, excellence, and integrity

Requirements

• Entry-level position
• Excellent customer service attributes
• Self-driven and dependable
• Professional demeanor

Benefits

• Health Coverage
• Dental Coverage
• Paid Time Off
• Paid Holidays
• Paid Mileage
• Simple IRA with company match up to 3%
• Life Insurance
• Weekly Pay - Fridays
• Competitive Salary and Benefits