Rainbow Restoration - Tucson, AZ

posted 2 months ago

Full-time - Entry Level
Remote - Tucson, AZ
1,001-5,000 employees
Construction of Buildings

About the position

At Rainbow International® Restoration, we are dedicated to helping families recover when disaster strikes, transforming damaged houses back into homes. Our franchisees are actively seeking qualified individuals who are passionate about restoring properties and providing exceptional customer service. This position encompasses roles in data entry, customer service, and data analysis, all of which are crucial in supporting our mission to deliver quality restoration services. As a remote position, you will have the flexibility to work from home while contributing to a team that values integrity, fast response, and clear communication. We believe that our employees are our greatest asset, and we strive to create a supportive work environment that fosters growth and development. In this role, you will be responsible for managing data entry tasks, assisting customers with inquiries, and analyzing data to improve our service delivery. You will be part of a team that is committed to excellence and dedicated to making a positive impact in the lives of our customers. We provide comprehensive training and the necessary equipment to ensure you can perform your duties effectively. If you are looking for a fulfilling career with a company that values its employees and their contributions, we encourage you to apply.

Responsibilities

  • Perform data entry tasks accurately and efficiently.
  • Provide exceptional customer service to clients via phone and email.
  • Analyze data to identify trends and improve service delivery.
  • Assist in administrative tasks as needed.
  • Maintain organized records and documentation.

Requirements

  • Must be a U.S. Citizen.
  • Strong attention to detail and accuracy in data entry.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and manage time effectively.
  • Proficient in using computers and various software applications.

Nice-to-haves

  • Experience in customer service or data analysis is a plus.
  • Familiarity with restoration or construction industry terminology.

Benefits

  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Home office stipend
  • Paid time off
  • Wellness resources
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