Data Entry, Customer Service Specialist and Data Analyst

$46,800 - $62,400/Yr

Rainbow Restoration - Baltimore, MD

Full-time - Entry Level

Remote - Baltimore, MD

1,001-5,000 employees

Construction of Buildings

About the position

At Rainbow International® Restoration, we are dedicated to helping families recover when disaster strikes, transforming damaged houses back into homes. Our franchisees are actively seeking qualified individuals for various roles, including data entry, remote customer service, and administrative assistant positions. This is not just a job; it’s a calling to serve our customers and restore their properties to their former glory. We pride ourselves on our commitment to excellence, which is reflected in our core values: genuine concern, fast response, quality results, and clear communication. As part of our team, you will play a crucial role in upholding these standards and making a positive impact in the lives of our customers. The positions available offer flexible work-from-home options, allowing you to balance your professional and personal life effectively. We provide comprehensive training to ensure you are well-prepared for your role, and all necessary equipment will be supplied to you. Our work environment is supportive and focused on collaboration, ensuring that you have the resources and assistance needed to succeed in your position. We are looking for individuals who are not only skilled but also share our passion for helping others and restoring their peace of mind during challenging times.

Responsibilities

• Perform data entry tasks accurately and efficiently.
• Provide exceptional customer service to clients via phone and email.
• Assist in administrative tasks as needed to support the team.
• Maintain organized records and documentation of customer interactions.
• Collaborate with team members to ensure timely responses to customer inquiries.

Requirements

• Must be a U.S. Citizen.
• Strong attention to detail and accuracy in data entry.
• Excellent communication skills, both written and verbal.
• Ability to work independently and manage time effectively.
• Proficiency in using computers and various software applications.

Nice-to-haves

• Experience in customer service or administrative roles is a plus.
• Familiarity with data entry software and tools.
• Ability to adapt to changing priorities and work in a fast-paced environment.

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Home office stipend
• Paid time off
• Wellness resources