Robert Half - Boston, MA
posted about 1 month ago
We are seeking a Data Entry/File Clerk to join our team in the healthcare industry, located in Boston, Massachusetts. This role will involve meticulous data management, customer service, and administrative tasks. It offers a short-term contract employment opportunity, perfect for those who excel in fast-paced, detail-oriented environments. The Data Entry/File Clerk will play a crucial role in ensuring the accurate processing of customer credit applications and maintaining up-to-date customer credit records. This position requires a strong focus on customer service, as the clerk will be responsible for resolving customer queries and concerns in a timely and professional manner. Additionally, the role involves regular monitoring of customer accounts and taking necessary actions based on account status, which is essential for maintaining the integrity of customer information. The ideal candidate will manage inbound calls, providing excellent customer service and forwarding calls as necessary. Strong data entry skills are crucial for keeping customer information accurate and up-to-date. The Data Entry/File Clerk will also maintain an organized filing system for easy access to customer records and collaborate with the team to streamline processes and improve customer service delivery. Adherence to industry standards and company protocols for data management and customer service is a must. The role may also involve assisting with other administrative tasks as needed to support the successful operation of the office.