Data Entry/Office Clerk

$35,360 - $35,360/Yr

New York Global Consultants Inc. (Nygci) - Tampa, FL

Part-time - Entry Level

Tampa, FL

Professional, Scientific, and Technical Services

About the position

The Long Term Care Ombudsman Program-QC Analyst position at Global Consultants Inc. is a part-time, contract role focused on data entry and customer service within the long-term care sector. The role involves utilizing Microsoft Office Suite to manage data and handle customer complaints, ensuring high-quality communication and attention to detail.

Responsibilities

• Answering phones
• Typing
• Strong data entry
• Inputting data into RTC Database
• Working with Microsoft Office Suite (Excel, Word, Outlook, Adobe)
• Handling customer complaints

Requirements

• 1 year of professional office experience
• Strong data entry skills
• Attention to detail
• Proofreading/Grammar
• Strong typing skills
• Ability to speak and understand English
• Strong verbal and written communication skills
• Experience responding to customer complaints
• Knowledge of long-term care facilities
• Experience using RTC database
• Bilingual (Spanish/English)
• Experience working with the elder population