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The Shared Services Pharmacy Technician at Beth Israel Lahey Health plays a crucial role in supporting the outpatient pharmacy network by managing call center operations and data entry tasks. This position is focused on providing exceptional service to patients and healthcare providers, ensuring accurate order processing, and facilitating communication across various stakeholders. The technician will be responsible for handling inquiries, managing patient profiles, and assisting with medication deliveries, all while contributing to the overall goal of enhancing patient care.