Data Governance Analyst (US)

$80,000 - $90,000/Yr

Pointclickcare - Catonsville, MD

Full-time - Mid Level

Catonsville, MD

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

PointClickCare is a leading North American healthcare technology platform that has been dedicated to enabling meaningful care collaboration and real-time patient insights for over 20 years. The company has experienced significant growth, now employing over 2,200 individuals who are committed to impacting millions of lives across North America. Recognized by Forbes as one of the top 100 private cloud companies and honored by Waterstone Human Capital as Canada's Most Admired Corporate Cultures, PointClickCare is at the forefront of creating cloud-based healthcare software. As a Data Governance Analyst, you will report to the Senior Manager of Data Governance & Quality and play a crucial role in developing, implementing, and evaluating a comprehensive data governance framework that spans the entire organization. This position requires collaboration with subject matter experts (SMEs) across various business domains to identify and address data quality issues while expanding the data stewardship network to meet governance goals. Your efforts will enhance the integrity, discoverability, and accessibility of shared data assets by leading the integration and enterprise-wide use of Data Governance Tools and Technologies. The Data Governance Analyst will provide valuable insights and recommendations derived from data analyses, working closely with the business to improve data quality, enhance data practices, and support strategic decision-making. This role is pivotal in advocating for data quality initiatives and fostering a culture of data excellence within a highly data-driven organization. The ideal candidate will possess seasoned experience in data quality practices, data governance, and cross-functional business-facing projects, contributing to the ongoing success of PointClickCare's data governance efforts.

Responsibilities

• Provide the Corporate Data Office team with data analysis from researching systems and processes, profiling data via SQL queries, and validating data quality requirements.
• Develop workflows within Erwin Data Intelligence/Data Quality Suite.
• Develop integrations between Erwin Data Intelligence/Data Quality and other metadata and lineage tools (Purview, Manta, etc).
• Design and build comprehensive Data Quality Solution for the data residing in the Azure cloud.
• Support data governance and data quality initiatives by developing and implementing data quality dashboards, rules, communication, and adoption.
• Coordinate with various stakeholders and leaders across business functions to operationalize the Data Governance Framework (training and education, developing data stewardship, data custodian roles, data dictionary, definitions and documentation, approval, and sign-off protocols).
• Support data quality management and data quality issue prioritization.
• Contribute to the ongoing maintenance of data governance and data quality policies, processes, and documentation.
• Support corporate data quality initiatives through recommendation for solutions and leadership around data validation.
• Analyze and understand corporate data across data domains, on both source and target levels.
• Collaborate with other data analysts from cross-functional teams to address data quality issues and educate data stewardship on data governance principles.
• Develop excellent rapport and communication skills with business partners, cross-functional leaders, developers/engineers, data analysts, as well as the management team. Ensure high levels of customer satisfaction.
• Identify new opportunities for data governance continually.

Requirements

• Post-secondary degree in a relevant field such as Computer Science, Information Management, Mathematics, Healthcare Informatics, or a related discipline.
• 3-5 years experience in a Data Governance role, preferably within a large organization.
• Strong understanding of data governance principles, best practices, and industry standards.
• Experience in developing and implementing data governance policies, procedures, and standards.
• Proficient in data management tools and technologies, including data cataloging, data quality, metadata management (Erwin DI/DQ preferred).
• Strong analytical and problem-solving skills, with the ability to identify data governance issues and propose effective solutions.
• Experience working with relational databases, particularly utilizing SQL for data manipulation and analysis.
• Experience with CRM tools such as SalesForce and NetSuite will be considered a strong asset.
• Hands-on experience in data visualization tools such as PowerBI.
• Ability to work independently, effectively manage multiple projects simultaneously, and meet deadlines.

Nice-to-haves

• Experience with data governance tools and technologies beyond Erwin.
• Familiarity with healthcare data standards and regulations.
• Knowledge of data privacy and security best practices.

Benefits

• Competitive salary range of $80,000 - $90,000 per year plus bonus or commission and equity.
• Comprehensive benefits package including health insurance, dental insurance, and vision insurance.
• Opportunities for professional development and career advancement.
• Flexible work arrangements including remote work options.