Data Governance Manager

$78,651 - $135,216/Yr

Rakuten - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

1,001-5,000 employees

Management of Companies and Enterprises

About the position

The Data Governance Manager at Rakuten Rewards will oversee the organization's data governance framework, ensuring compliance with data management policies and practices. This role involves collaboration with various stakeholders, including the legal department, to develop and implement data governance policies, procedures, and standards. The manager will also be responsible for training employees on data management best practices and assessing risks related to data governance.

Responsibilities

• Oversee the organization's data governance framework.
• Create and maintain data inventories, catalogs, repositories, classifications, and corresponding ownership in collaboration with product, data, and legal teams.
• Develop and enforce policies for the management of data assets, including classification, records retention schedules, and privacy considerations.
• Develop and implement processes, systems, and workflows to improve efficiencies for the data governance, privacy, and compliance offices.
• Collaborate cross-functionally to ensure the data governance program aligns with data and information security strategies.
• Lead and develop data stewards across Rewards US to ensure data governance policies are embedded into various departments.
• Assess and identify risks using Rewards risk management standards, ensuring they are mitigated within the data governance program.
• Conduct employee training on data management best practices.
• Stay apprised of new external developments in data management and cross-train on other Business Operation functions.

Requirements

• 3-5 years of experience in data governance or related field.
• Bachelor's or Advanced Degree in Business Administration, Computer Science, Engineering, Information Technology, Data Science, or related fields.
• Specialist knowledge of data governance principles and practices.
• Understanding of relevant statutory frameworks applying to data privacy and governance, such as CCPA, GDPR.
• Ability to understand technical concepts related to data table structure and processing.
• Ability to understand how data is used and identify patterns within its use.
• Strong ability to extract information through questioning and active listening.
• Excellent writing skills for creating clear requirements and documentation.
• Solid organizational skills to manage tasks and projects based on priority.
• Strong attention to detail and commitment to thorough work.
• Comfortable communicating with all levels of the organization.

Nice-to-haves

• Experience with data mapping strongly preferred.
• Experience with requirements-gathering for a data warehouse or similar data system.
• Familiarity with tools or programming languages for data processing, such as SQL queries.
• Familiarity with data visualization tools such as Snowflake or Tableau.
• Experience in a regulated industry like Fintech or FinServ.

Benefits

• Discretionary bonus
• Health insurance
• Vision insurance
• Dental insurance
• 401k matching
• Paid Time Off (PTO)
• Volunteer Time Off (VTO)