Spectrum - Overland Park, KS
posted 2 months ago
As a Data Insights Analyst on the Fraud Protection Team at Spectrum, you will play a critical role in analyzing, designing, and implementing strategies to prevent, detect, and manage fraud within the organization. Your primary responsibility will be to leverage existing data sources and create new analysis methods to extract meaningful information from data, providing actionable recommendations to drive outcomes. The Fraud Protection Team is dedicated to conducting in-depth investigations to find and eliminate various types of fraud, ensuring customer information remains safe and secure. This role is essential in helping deliver the exceptional services and experiences that Spectrum is known for, as it connects over 32 million customers across 41 states. In this position, you will analyze current fraud detection strategies and processes to identify gaps and areas for improvement. You will also develop new strategies aimed at preventing, detecting, and reducing fraudulent activities. Your work will involve providing metrics definition, data visualizations, and Extract, Transform, and Load (ETL) requirements. You will be responsible for extracting, cleaning, and engineering data for analysis, interpreting data, formulating hypotheses, and developing an analytical approach to meet business requirements. Utilizing advanced visualization tools such as Tableau, PowerBI, and Excel, you will create reports for customers and communicate results effectively through data visualization and presentations. The role requires a self-starter who can excel in a dynamic office environment. You will need to prioritize and organize effectively while enjoying the process of analyzing, interpreting, and presenting data. This position offers the opportunity to continually expand your knowledge and develop skills while growing your career with Spectrum.