Data & Operations Analyst

$70,000 - $70,000/Yr

Stevens Institute of Technology - Hoboken, NJ

Full-time

Hoboken, NJ

Educational Services

About the position

The Data & Operations Analyst at Stevens Institute of Technology plays a crucial role in supporting the Stevens Career Center, which serves a diverse population of undergraduate and graduate students across various disciplines including engineering, sciences, business, humanities, and fine arts. Reporting directly to the Director of Employer Relations & Career Center Operations, this position is responsible for managing all aspects of data and technology within the career center. The analyst will develop and implement data collection processes to gather essential information related to the Stevens Co-op Program, internships, and post-graduate job placements. In addition to data collection, the analyst will design and create performance reports for the career center, including annual outcomes, monthly dashboards, and semester-end reports tailored for various stakeholders. The role requires evaluating, organizing, and analyzing data to extract valuable insights that can enhance both the student and employer experience, as well as inform operational improvements within the career center. The Data & Operations Analyst will also serve as the technology expert for the career center, managing platforms such as Handshake, Big Interview, Zoom, Qualtrics, and Smartsheet. The position involves creating and managing surveys and questionnaires, maintaining a secure and organized database of career center information, and presenting data findings through reports and presentations. The analyst will troubleshoot technology-related questions from students and employers, support employer engagement initiatives, and assist in the planning and execution of career center events. Flexibility is required, as the role may involve occasional evening and weekend work.

Responsibilities

• Develop data collection processes to gather information related to the Stevens Co-op Program, internship and post-graduate job placement.
• Design and create career center performance reports including annual career outcomes, monthly dashboards, and semester-end reports for various stakeholders.
• Evaluate, organize, and analyze data to draw valuable insights for improving student and employer experiences and informing future career center operational improvements.
• Serve as the expert on all career center technology and online platforms, such as Handshake, Big Interview, Zoom, Qualtrics, and Smartsheet.
• Create, distribute, and manage surveys, questionnaires, and other data collection methodologies.
• Manage user accounts across all career center technology platforms, ensuring secure operation and compliance with university policies.
• Maintain an organized and up-to-date database of career center information, such as employer partners, hiring information, and Co-op student cohorts.
• Present data findings and insights through reports, presentations, and other communication channels.
• Troubleshoot and resolve questions raised by students and employers related to the use of career center technology.
• Support employer engagement and talent development teams as needed.
• Work closely with the Executive Director and career center staff to provide ad hoc reports and data as needed.
• Support the planning and execution of all career center events, as needed.
• Perform other duties as assigned.

Requirements

• Bachelor's degree required in an analytical field of study or equivalent experience.
• Minimum 3 years experience analyzing data sets and drawing sound conclusions.
• Minimum 3 years experience writing clear and concise reports and creating impactful PowerPoint presentations for different audiences.
• Experience handling data with a high degree of accuracy, detail, and confidentiality.
• Ability to demonstrate strong organizational skills.
• Ability to demonstrate an understanding of data analysis practices.

Nice-to-haves

• Experience using platforms such as Workday, Smartsheet, SharePoint, OneDrive, Qualtrics.