Data Operations Analyst

$47,236 - $74,776/Yr

R1 RCM - Chicago, IL

Full-time - Mid Level

Chicago, IL

10,001+ employees

Professional, Scientific, and Technical Services

About the position

As a Data Operations Analyst at R1 RCM, you will play a crucial role in onboarding and supporting new clients on the R1 platform. This position involves working closely with client IT teams to acquire and validate data files, ensuring successful data imports into applications. You will collaborate with project managers, sales teams, and operations teams to facilitate new implementations and provide ongoing support for clients once they are live.

Responsibilities

• Own complex client implementations from a data perspective - acquiring, importing, validating data and preparing proprietary systems and platforms ready for go-live
• Engage with internal project team members during implementation projects
• Manage the relationship between client IT to collaboratively work towards data that meets data specifications
• Apply a deep understanding of healthcare data to solve problems for internal and external stakeholders
• Serve as a technical mentor to Data Stewards on the team
• Conduct data research and analysis - writing queries, analyzing results, identifying trends
• Create reports around system performance (rules engine), client data trends and other business needs
• Communicate/present research results to non-technical stakeholders (both internal and external)
• Script and automate data related processes
• Resolve data duplication, ensure data received satisfies operational requirements spanning multiple service lines and solutions
• Perform analysis of data acquired into Data Lake
• Stakeholder management, request handling
• Utilize Salesforce for tracking work and deliverables

Requirements

• Mastery of SQL (or similar) and strong working knowledge of SSIS or Databricks
• Bachelor's degree or equivalent experience
• 4+ years experience in an analytics role, ideally working with PHI/Healthcare Data
• Demonstrated ability to learn and master new tools and processes
• Ability to identify problems and ideate on how to improve/fix issues impacting the team and/or clients
• Intellectual curiosity & ability to apply best practices to documentation
• Analytical and problem-solving skills
• Ability to collaborate closely with both internal and external project/operational stakeholders
• Excellent communication skills to identify and escalate issues to both technical (Product/Engineer) and nontechnical stakeholders/teams
• Familiarity/comfortability managing data pipelines
• Exceptionally detail-oriented with the ability to manage multiple projects and prioritize accordingly

Benefits

• Competitive benefits package
• Opportunities for career growth and development
• Collaborative work environment
• Support for ongoing education and skill development