Data Privacy IT Business Analyst II

Truist Financial - Charlotte, NC

Part-time,Full-time - Mid Level

Charlotte, NC

Credit Intermediation and Related Activities

About the position

The Data Privacy Business Analyst II will play a crucial role in supporting business and data analysis functions within the data privacy organization. This position serves as a key liaison between line of business application teams and the Data Privacy Technology Delivery team, focusing on data analysis to develop solutions for interfacing business applications. The analyst will identify and mitigate data privacy risks, support automation for process efficiency, and manage multiple projects while providing operational metrics related to regulatory matters.

Responsibilities

• Serve as a key liaison between the Data Privacy front line team and LOBs.
• Collaborate with peer groups in Technology and LOBs to identify, document, and communicate business and technical needs.
• Facilitate engagements with business/technical teams, Compliance, Legal, Marketing, Enterprise Architecture, and various executives.
• Provide status reporting and create presentations for senior leaders and working groups.
• Facilitate requirements elicitation sessions and walkthroughs with appropriate stakeholders to plan, elicit, capture, analyze and validate business, functional and technical requirements.
• Perform current state data analysis of existing business systems/applications to determine potential privacy impacts and applicability of privacy regulations.
• Understand long-term business objectives and suggest strategies to meet those objectives and introduce technical innovations as needed.
• Develop and maintain effective working relationships with application teams and other stakeholders to support acceptance criteria and facilitate user acceptance testing of solutions to meet regulatory requirements.
• Assist/coordinate pre-planning activities such as business case, project estimate, project timelines, risk assessment, and stakeholder analysis.
• Facilitate routine meetings with program stakeholders to provide updates on in-flight initiatives.
• Attend and present data privacy requirements in business unit intake/demand routines as needed.
• Observe and ensure strict adherence to all Technology and Truist policies and standards.
• Support creation and execution of control functions and frameworks supporting data privacy operations and various privacy impact assessments.
• Coach and mentor junior level Business Analysts as needed.

Requirements

• Bachelor degree or equivalent experience with six years of information technology experience, including significant experience in software development.
• Four years of experience as a business analyst or related role, with experience in Project Management, Business Process Management, Relationship Management, Business Operations, or Quality.
• Management experience in planning, facilitating, eliciting, documenting, and managing business, functional, and technical requirements.
• Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies.
• Ability to interact with management, business staff, and technical personnel to gather, compile, and exchange information on work requests/project requirements and negotiate disputes effectively.
• Strong presentation, verbal, and written skills.
• Ability to manage multiple concurrent projects, activities, and tasks under time constraints.
• Ability to effectively interface with staff at all levels and resolve conflicts.
• Exceptional communication, teamwork, and influencing skills that foster a collaborative and continuous-improvement environment.
• Excellent facilitation and organizational skills.
• Strong critical and analytical thinking and problem-solving skills.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Understanding of core systems, applications, and technical platforms.

Nice-to-haves

• Previous experience in the banking industry supporting risk/regulatory initiatives.
• Proficient in Microsoft Office Suite, ServiceNow, Archer, and Clarity.
• Financial analysis and experience creating forecasts and resource roadmaps.
• IAPP Certification - CIPP/US and/or CIPM.
• Ability to read, analyze, and interpret business and technical metadata.
• Excellent communication and stakeholder management skills.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment insurance
• Tax-preferred savings accounts
• 401k plan
• Vacation days (minimum of 10 days)
• Sick days (minimum of 10 days)
• Paid holidays
• Defined benefit pension plan (depending on position)
• Restricted stock units (depending on position)
• Deferred compensation plan (depending on position)