Data Privacy IT Business Analyst II

Truist Financial - Charlotte, NC

Part-time,Full-time - Mid Level

Charlotte, NC

Credit Intermediation and Related Activities

About the position

The Data Privacy Business Analyst will support business and data analyst functions within the front-line data privacy organization. This role serves as a key liaison between line of business (LOB) application teams and the Data Privacy Technology Delivery team, providing data analysis to support the development of solutions for interfacing business applications. The analyst will drive the identification and mitigation of data privacy risks as necessary to support organizational priorities. Additionally, the position supports the need for automation for all deliverables, focusing on process efficiency and effectiveness. The analyst will work in an indirect leadership capacity to influence collaboration, communication, and outcomes of various initiatives, while also providing project management for parallel projects and initiatives. The role is responsible for producing operational and productivity metrics focusing on regulatory matters. Candidates must be located in either Charlotte, NC or Atlanta, GA and will be required to work in the office four days a week.

Responsibilities

• Serve as a key liaison between the Data Privacy front line team and LOBs.
• Collaborate with peer groups in Technology and LOBs to identify, document, and communicate business and technical needs.
• Facilitate engagements with business/technical teams, Compliance, Legal, Marketing, Enterprise Architecture, and various executives.
• Provide status reporting and create presentations for senior leaders and working groups.
• Facilitate requirements elicitation sessions and walkthroughs with appropriate stakeholders to plan, elicit, capture, analyze, and validate business, functional, and technical requirements.
• Perform current state data analysis of existing business systems/applications and functions to determine potential privacy impacts and applicability of privacy regulations.
• Understand long-term business objectives and suggest strategies to meet those objectives and introduce technical innovations as needed.
• Develop and maintain effective working relationships with application teams and other stakeholders to support acceptance criteria and a plan to facilitate user acceptance testing of solutions to meet regulatory requirements.
• Assist/coordinate pre-planning activities (e.g., business case, project estimate, project timelines, risk assessment, stakeholder analysis).
• Facilitate routine meetings with program stakeholders to provide updates on in-flight initiatives.
• Attend and present data privacy requirements in business unit intake/demand routines as needed.
• Observe and ensure strict adherence to all Technology and Truist policies and standards (e.g., Systems Development Life Cycle (SDLC), Change Management).
• Support creation and execution of control functions and frameworks supporting data privacy front line operations and various privacy impact assessments.
• Coach and mentor junior level Business Analysts as needed.

Requirements

• Bachelor's degree or equivalent experience including six years of information technology experience with significant experience in software development.
• Four years of experience as a business analyst or related role/experience, with experience in one or more of the following areas: Project Management, Business Process Management, Relationship Management, Business Operations, Quality.
• Management experience planning, facilitating, eliciting, documenting, and managing business, functional, and technical requirements.
• Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies.
• Ability to interact with management, business staff, ADS and DTS personnel to gather, compile, and exchange information on work requests/project requirements and negotiate disputes effectively.
• Strong presentation, verbal, and written skills.
• Ability to manage multiple concurrent projects, activities, and tasks under time constraints.
• Ability to effectively interface with staff at all levels and resolve conflicts.
• Exceptional communication, teamwork, and influencing skills that foster a collaborative and continuous-improvement environment.
• Excellent facilitation and organizational skills.
• Strong critical and analytical thinking and problem-solving skills.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Understand core systems, applications, and technical platforms.

Nice-to-haves

• Previous experience in the banking industry supporting risk/regulatory initiatives.
• Proficient in Microsoft Office Suite, ServiceNow, Archer, and Clarity.
• Financial analysis and experience creating forecasts and resource roadmaps.
• IAPP Certification - CIPP/US and/or CIPM.
• Ability to read, analyze, and interpret business and technical metadata.
• Excellent communication and stakeholder management skills.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment insurance
• 401k plan
• Paid vacation days
• Paid sick days
• Paid holidays
• Potential for defined benefit pension plan
• Restricted stock units
• Deferred compensation plan