Data Privacy IT Business Analyst III

Truist Financial - Charlotte, NC

Part-time,Full-time - Mid Level

Charlotte, NC

Credit Intermediation and Related Activities

About the position

The Data Privacy Business Analyst will support business and data analyst functions within the front-line data privacy organization. This role serves as a key liaison between line of business (LOB) application teams and the Data Privacy Technology Delivery team, providing strategy and direction to support the development of solutions for interfacing business applications. The analyst will drive the identification and mitigation of data privacy risks as necessary to support organizational priorities. Additionally, the position supports the need for automation for all deliverables, focusing on process efficiency and effectiveness. In a direct leadership capacity, the Data Privacy Business Analyst will influence collaboration, communication, and outcomes of various initiatives. The role includes project management responsibilities for parallel projects and initiatives, and it is responsible for defining and producing operational and productivity metrics that focus on regulatory matters. The analyst may oversee the work, train, and coach other Business Analysts and/or contingent workers. Candidates must be located in either Charlotte, NC or Atlanta, GA, and the position requires in-office attendance four days a week. Essential duties include serving as a key liaison between the Data Privacy front line team and LOBs, collaborating with peer groups in Technology and LOBs to identify, document, and communicate business and technical needs, and facilitating engagements with various stakeholders including Compliance, Legal, Marketing, and Enterprise Architecture. The analyst will also provide status reporting and create presentations for senior leaders, facilitate requirements elicitation sessions, perform current state data analysis, and develop effective working relationships with application teams to support user acceptance testing of solutions to meet regulatory requirements.

Responsibilities

• Serve as a key liaison between the Data Privacy front line team and LOBs.
• Collaborate with peer groups in Technology and LOBs to identify, document, and communicate business and technical needs.
• Facilitate engagements with business/technical teams, Compliance, Legal, Marketing, Enterprise Architecture, and various executives.
• Provide status reporting and create presentations for senior leaders and working groups.
• Facilitate requirements elicitation sessions and walkthroughs with appropriate stakeholders to plan, elicit, capture, analyze and validate business, functional and technical requirements.
• Perform current state data analysis of existing business systems/applications and functions to determine potential privacy impacts and applicability of privacy regulations.
• Understand long-term business objectives and suggest strategies to meet those objectives and introduce technical innovations as needed.
• Develop and maintain effective working relationships with application teams and other stakeholders to support acceptance criteria and a plan to facilitate user acceptance testing of solutions to meet regulatory requirements.
• Assist/coordinate pre-planning activities (e.g. business case, project estimate, project timelines, risk assessment, stakeholder analysis).
• Facilitate routine meetings with program stakeholders to provide updates on in-flight initiatives.
• Attend and present data privacy requirements in business unit intake/demand routines as needed.
• Observe and ensure strict adherence to all Technology and Truist policies and standards (e.g. Systems Development Life Cycle (SDLC), Change Management).
• Support creation and execution of control functions and frameworks supporting data privacy front line operations and various privacy impact assessments.
• Coach and mentor junior level Business Analysts as needed.

Requirements

• Bachelor's degree or ten years of information technology experience with significant experience in software development.
• Eight years of experience as a business analyst or related role/experience, with experience in one or more of the following areas: Project Management, Business Process Management, Relationship Management, Business Operations, Quality Management.
• Ability to work independently and autonomously, as needed to drive desired outcomes.
• Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies.
• Extensive experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirements.
• Ability to interact with management, business staff, and Technology professionals to gather, compile and exchange information on work requests/project requirements.
• Strong meeting facilitation, presentation, verbal and written skills and ability to resolve conflicts.
• Ability to manage multiple concurrent projects, activities and tasks under time constraints.
• Ability to effectively interface with staff at all levels.
• Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment.
• Excellent facilitation and organizational skills.
• Strong critical and analytical thinking and problem-solving skills.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Understand core systems, applications and technical platforms.

Nice-to-haves

• Previous experience in the banking industry supporting risk/regulatory initiatives.
• Proficient in Microsoft Office Suite, ServiceNow, Archer, and Clarity.
• Financial analysis and experience creating forecasts and resource roadmaps.
• IAPP Certification - CIPP/US and/or CIPM.
• Ability to read, analyze, and interpret business and technical metadata.
• Excellent communication and stakeholder management skills and experience presenting and creating material for executives and large program stakeholders.

Benefits

• AD&D insurance
• Dental insurance
• Life insurance
• RSU
• Vision insurance