Data Reporting Analyst Senior

Associated Bank - Green Bay, WI

Full-time - Mid Level

Green Bay, WI

Credit Intermediation and Related Activities

About the position

The Data Reporting Analyst Senior at Associated Bank is responsible for creating and maintaining complex visual dashboards and business line reports for the contact center. This role involves inspecting and analyzing data to ensure integrity, utilizing strong technical and analytical skills to support leadership with data needs. The position significantly impacts business performance and decision-making, driving process efficiencies in a dynamic environment.

Responsibilities

• Create and maintain complex visual dashboards and business line reports for the contact center.
• Write complex data queries utilizing multiple databases to create new reports and enhance existing ones.
• Perform database administration and act as a subject matter expert on database systems.
• Develop information tools, algorithms, dashboards, and queries to monitor and improve business performance.
• Circulate scheduled and ad hoc reports to meet business needs.
• Maintain reporting while reviewing for consistency and recommending streamlining or report automation.
• Ensure data integrity and perform frequent quality checks on reports.
• Provide first level of internal support for report usage or analysis questions.
• Collaborate with leadership to understand reporting needs and make recommendations.

Requirements

• Strong technical skills in data visualization and dashboard creation.
• Proficiency in writing complex data queries and database administration.
• Analytical and problem-solving skills to support data needs.
• Experience in maintaining data integrity and performing quality checks.

Nice-to-haves

• Experience with data analysis tools and software.
• Familiarity with contact center operations and reporting needs.

Benefits

• Inclusive culture that values diverse perspectives.
• Opportunities for growth and development.